Payment & Security
Last updated: October 9, 2026
Use only the payment methods displayed in checkout. Never send full card numbers, security codes, passwords, or one-time payment verification codes to customer support.
1. Available payment methods
Supported methods are displayed during checkout and may vary by device, destination, and provider. A payment logo elsewhere on the store does not guarantee availability for every transaction.
Installments or a particular digital wallet are available only if offered for your order at checkout.
2. Currency and final charges
The U.S. storefront displays prices in U.S. dollars unless another selected currency is clearly shown. Review the final summary for product charges, shipping, discounts, and applicable taxes before payment.
Your financial institution may charge separate currency conversion or international transaction fees.
3. Authorization and capture
Payment may be authorized and captured when the order is placed, before dispatch. Payment confirmation does not guarantee stock availability or constitute dispatch.
If an order cannot be fulfilled, we will notify you and refund the affected payment. The provider may request additional verification to help prevent fraud. Complete verification through its checkout interface, not by sending codes to support.
4. Connection and payment security
Checkout is provided through Shopify and enabled payment providers. A valid HTTPS connection helps protect information in transit. Payment credentials are processed according to the provider’s security practices.
Our support team does not need your full card number or security code to investigate an order. No system is entirely risk-free; use trusted devices and keep credentials private.
5. Failed payments and temporary holds
If a payment fails, check billing details and any provider verification request. Before retrying repeatedly, confirm whether an order was created.
A failed or canceled attempt may leave a temporary authorization that the issuing institution releases according to its own timing.
If you see a completed charge but no confirmation, use Contact Us with the transaction date, amount, and reference. Do not send full payment credentials.
6. Refunds and payment disputes
Approved refunds return to the original payment method. Return refunds are issued within 5–10 business days after receipt and inspection. When no return is required, the period begins on approval.
Confirmed cancellations are refunded within 5–10 business days or sooner where law requires. Provider posting may take additional time. Review our Return & Refund Policy.
If you believe a transaction is unauthorized, notify your provider promptly and contact support so we can review the order. Nothing in this policy limits lawful payment dispute rights.
7. Suspicious messages
Be cautious of unsolicited payment requests, unexpected attachments, or requests to move payment to an unrelated account. Navigate to the store directly when unsure and verify the order through customer support.
Do not disclose account credentials or authentication codes to anyone claiming to offer order assistance.